What is Performance Management Process Course

What is Performance Management Process Course and Balance Scorecard Course

This course (What is Performance Management Process Course and Managing Performance Using The Balance Scorecard Course) comprises of two parts specifically the Performance management & Balanced Scorecard segments. Performance must be controlled in a challenging & hectic environment where persistently high levels of performance are required of people and teams. To accomplish performance brilliance, the companies human resources have to be managed in a collaborative and integrated manner. The performance management component incorporated in this course takes the technique of performance management to a practical level of formulating performance contracts which support enterprise objectives and challenge team members to improve their very own levels of accomplishment. The second part of this course takes delegates through an important and demanding core aspect of the Balanced Scorecard. Essentially, people cannot control what they don’t measure. A properly developed scorecard links the gap between long-term strategies and everyday action by aligning performance measures with the strategic goals of the enterprise. Our studies have shown that high overall performance South African organizations (from the Top 500 companies) and revolutionary government agencies have adopted the Balanced Scorecard (BSC) as a way of gaining strategic alignment. The Balanced Scorecard is focused on the strategic management process and the importance of alignment including the turning strategy into overall performance.

Program Objectives

• Identify the phases of performance
• Establish the objectives of performance management
• Recognize and produce performance management components
• Set performance standards, goals, key performance indicators (KPIs) and goals.
• Recognize and put into practice the stages of performance appraisals.
• Establish the objectives of performance management
• Linking the Balanced Scorecard (BSC) to performance management.
• Use the BSC as a performance management device.
• Cascade organizational strategy using the BSC to lower levels of the organization.

 

Program Outlines: What is Performance Management Process Course and Managing Performance Using The Balance Scorecard Course

• Introduction
• The strategic context of performance
• Targets of performance measurement
• Aspects of high performing companies

 

Performance management programs

• Performance agreements
• Behaviourally anchored rating scale
• Management by objectives
• The balanced scorecard

 

Outline:

 

• The performance Contract
• Key Performance Indicators (KPIs) and Targets
• Performance Outputs
• Performance Measures
• The Appraisal Process
• Three key Aspects of Appraisal
• Creating Trust and Visibility in an Appraisal Dialogue
• Action Planning
• Performing Rewards
• Building, Applying & Aligning Balanced Scorecard
• Breakdown of performance management & the Balanced Scorecard
• Constructing the Balanced Scorecard
• Applying and Cascading down the Balanced Scorecard
• Automating the BSC

 

 

What is Performance Management Process Course and Managing Performance Using The Balance Scorecard Course is being offered throughout  South Africa (including major centres like Johannesburg, Sandton,  Durban, Cape Town, Port Elizabeth, East London, Bloemfontein)

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